Find Answers/MarketDelta Trader/Technical

License Key Errors

Trevor Harnett
posted this on August 26, 2011 19:19

This article applies to MarketDelta Trader ONLY.

Failed: License key is malformed - This message appears if the license key that was entered is not in the correct format. This most often occurs when the hyphens "-" are left out in between the letters and numbers. A correctly formed license would need to be entered as AAAA-BBBB-CCCC-DDDD.

Failed: License key expired - This occurs when the license has reached the end of its life. Contact MarketDelta Support by emailing them or submitting a support ticket on this site. Please include your license key when contacting us.

Failed: The maximum number of seats for this volume license has been met or exceeded - This occurs when the license key provided has been installed on more than 2 different computers. If the case arises where you need to install it on more than 2 computers, contact MarketDelta Support and request more "seats".

Related article: Login Errors

 

Comments

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Omololu Adekeye

My 3 days old License Key for the free MarketDelta Trader is indicated to have EXPIRED. I got the License Key on October 3, 2011 .... so, why ?

 

Lolu

October 05, 2011 00:42
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panchotrading

I get an answer saying the key malformed. My licence key is 20 digits long.

I added the symbol  every 4 digits except for the last 2 but It does not work.

Please help.

December 21, 2011 09:19